Privacy Policy

Thank you for visiting our website and for your interest in our company and our products.

The protection and confidentiality of your data is important to us.


We treat the personal data collected during your visit to our websites in the strictest confidence, and only process it in accordance with the law.

Personal data refers to any information relating to an identified or identifiable natural person (Art. 4[1] GDPR). This includes information such as your name, email address, postal address or telephone number


Who is responsible for processing your personal data?
As set out by the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions, the responsible party, hereinafter referred to as ESYLUX or We, is:  

An der Strusbek 40
22926 Ahrensburg

Contact details of the data protection officer
Our data protection officer can be contacted at:

An der Strusbek 40
22926 Ahrensburg

By email: privacyesylux.com

Processing personal data

Accessing our website
We collect and store the IP address assigned to your computer in order to transfer the content of our website that you have accessed to your computer (e.g. text, images and files provided for download etc.) (see Art. 6 [1] [b] GDPR). We also process this data to identify and track any instances of misuse. The legal basis in this respect is Art. 6 (1) (f) GDPR. We process this data to enact our legitimate interest of ensuring the proper functioning of our website and the transactions made through the website

When you register for a newsletter, we use your email address to send you the relevant newsletter, in which we regularly tell you about topics that may be of interest to you. To ensure your proper registration to the newsletter, that is, to prevent unauthorised registrations in the name of third parties, we will send you a confirmation email after the first time you register for the newsletter as part of a double opt-in process in which we ask you to confirm your registration. The legal basis is your consent in accordance with Art. 6 (1) clause 1 a GDPR. When you register for the newsletter, we also store your IP address and the date and time of registration and confirmation, so that we can later trace and verify the registration. The legal basis for this storage of information is a legitimate interest as defined by Art. 6 (1) (f) GDPR, where the legitimate interest is to verify the registration. We store your email address to send you the newsletter until you unsubscribe or until we stop sending the newsletter to you.

To perform a statistical evaluation of our newsletter campaigns, the newsletters contain "web beacons". This is a miniature graphic embedded in emails sent in HTML format that lets us know if and when you opened an email, and which links in the email you accessed. This also sends your IP address to our servers. However, we do not store this or any other personal data. The legal basis for the use of these web beacons is a legitimate interest as defined by Art. 6 (1) (f) GDPR, where the legitimate interest is to evaluate and optimise our newsletter. You can opt-out of your newsletter registration at any time.

Other purposes
Personal data is also processed if you provide it to us, for example, following a request or when ordering information material or products. To this end, the legal basis is Art. 6 (1) (b) GDPR.

In so far as we process your data for the purposes of receiving and processing the respective request or order as described above, you are contractually obliged to provide us with this data. Without this data, we will not be able to process your request or order.

If you have provided consent to process your personal data (see Art. 6 (1) (a) GDPR), you can revoke your consent at any time without affecting the legitimacy of the data processing that occurred up until the time you revoked your consent.

Sharing with third parties
In general, your information is shared with the corresponding ESYLUX company for the purposes of data processing, where it is processed in accordance with the specific matter. Data held by the ESYLUX companies is processed by the order processor Peter Kremser GmbH & Co KG for administrative, troubleshooting and support services. We use order processors for the purpose of hosting our platforms and back-up services and for sending emails and other messages. These order processors are obligated by us to handle your data solely in accordance with our instructions and the applicable data protection laws. In particular, they are obliged to treat your data in the strictest confidence, and are prohibited from processing the data for any purposes other than the agreed purpose.

Data is shared with the order processor in accordance with Art. 28 (1) GDPR

We do not sell your information to third parties or market it in any other way.

Statutory deadlines for the deletion of data
Numerous deadlines and obligations are set down in law in relation to the storage of data. The corresponding data will be routinely deleted once these deadlines have passed. Where any data is not affected by these deadlines and obligations, it will be deleted or anonymised if the purposes stated in this Privacy Policy cease to exist. Unless this Privacy Policy contains other, differing provisions regarding the storage of data, the data we collect will be stored by us for as long as required to complete the stated purposes for which the data was collected.

Other uses of data and data deletion
Further processing or use of your personal data will generally only occur if permitted by law or if you have consented to the processing or use of the data. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes before processing the data further, and provide you with further relevant information.

To make our website user-friendly for you and to meet your needs as fully as possible, we use cookies in some areas. A cookie is a small file that is stored locally on your computer when you visit a website. If you visit the website again using the same device, the cookie indicates that this is a repeat visit, for example. Cookies also allow us to analyse the how our website is used. Cookies do not contain any personal information, and cannot be used to identify you on the websites of third parties, including the websites of analytics providers.

We use the following types of cookies:

• Basic/necessary cookies
These cookies are of fundamental importance to the functioning of our website. This includes, for example, the assignment of anonymous session IDs for bundling multiple requests to a web server or to ensure error-free registration and ordering.

• Functionality cookies
These cookies help us to store your chosen settings or support other functions as you navigate our website. This means that we can save your preferred settings for your next visit to the website or save your login details for specific areas of our website.

• Performance/statistics cookies
These cookies collect information about how you use our website (e.g. the Internet browser used, the number of visits, pages accessed, or how long you spend on the website). These cookies do not contain any information that could personally identify the visitor. The information collected by these cookies is aggregated or the IP address is anonymised.

You can choose to accept or reject cookies–including for web tracking–in your browser settings. You can configure your browser to always refuse to accept cookies or to notify you before any cookie is stored. However, this may prevent you using some features of the website (e.g. placing orders). Your browser also offers an option to delete cookies (e.g. Delete browser data). More information can be found in the operating instructions and usually in the settings screens of your web browser.

Analysis services
Our website uses Matomo Analytics (formerly Piwik), which is a web analysis service. Matomo uses cookies, which are text files that are stored on your computer and enable us to analyse the way in which you use our website. For this purpose, the usage information (including your abbreviated IP address) generated by the cookie is transferred to our server and saved for usage analysis purposes. This enables us to optimise our website. During this process, your IP address is immediately anonymised, meaning that you as a user remain anonymous to us. The information generated by the cookie regarding your use of this website is not passed on to third parties. You can prevent the use of cookies by making the appropriate setting in your browser software. However, if you do so, you may not be able to make full use of all functions of this website. If you do not agree to the data from your visit being stored and analysed, you can revoke the storage and usage of the data at any time with a click of your mouse. In this case, an opt-out cookie will be stored in your browser, meaning that Matomo will not collect any session data. Please note: If you delete your cookies, this will also delete the opt-out-cookie and you will need to reactivate it.

Rights regarding the processing of personal data

Right to information
You have the right to request from us at any time information about your personal data processed by us under Art. 15 GDPR. You can send your request by post or by email to the addresses given below.

Right to correct incorrect data
You have the right to request us to immediately correct your personal data if this data is incorrect (Art. 16 GDPR). To do so, please use the addresses below.

Right to deletion
You have the right to request the immediate deletion of your personal data where there are just grounds under Art. 17 GDPR ("Right to be forgotten"). Justified grounds exist if the personal data is no longer required for the purpose for which it was originally processed or if you have revoked your consent and if there are no other legal grounds for further processing of the data, or if the affected person submits an objection to the processing of their personal data (and there are no overriding reasons for the processing of such data – this does not apply in the event of objections against direct marketing). To exercise the above right, please use the contact addresses below.

Right to restricted processing
You have the right to request restricted processing of your personal data if one of the prerequisites exist and in accordance with Art. 18 GDPR. According to Art. 18 GDPR, restricted processing may be offered if the processing of the personal data is unlawful and the affected person declines the deletion of the personal data and instead demands restricted use of the personal data or the affected person has submitted an objection to the processing in accordance with Art. 21 (1) GDPR, providing it is not yet apparent that our justified grounds override the grounds of the affected person. To exercise the above right, please use the contact addresses below.

Right to data portability
You have the right to data portability under Art. 20 GDPR. You have the right to obtain the personal data that you have provided us in a commonly used, structured and machine-readable format, and to transfer this data to another controller, for example another service provider. As a prerequisite, the processing of the personal data must be based on your consent or a contract, and must be performed using automated processes. To exercise the above right, please use the contact addresses below.

Right to object
You have the right, on grounds related to your particular situation, at any time to lodge an objection under Art. 21 GDPR to the processing of your personal data as performed based on Art. 6 (1) (e) or (f) GDPR. We will stop processing your personal data unless we can show compelling, valid reasons for the processing of the personal data that override your interests, rights and freedoms or the processing of the personal data serves to establish, exercise, or defend legal claims. To exercise the above right, please use the contact addresses below.

Right to complain to a supervisory authority
If you believe that our processing of your personal data is inadmissible, you have the right to complain to our supervisory authority, which you can contact as follows:

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein
Holstenstraße 98
24103 Kiel
Tel: +49 (0) 431 / 988-1200
Fax: +49 (0) 431 / 988-1223
Email: maildatenschutzzentrum.de